Digi has recently introduced its new postpaid lineup for 2021 which promises to offer simplicity and greater value as Malaysia recovers from the current pandemic. The new plans start from RM40/month and it offer uncapped high-speed data with no complicated quota splits.

Straightforward base plans with unlimited calls

The base Digi Postpaid 40 costs RM40 per month and it comes with 10GB of quota. If you need more, you can step up to Postpaid 60 with 25GB, Postpaid 90 with 50GB or Postpaid 120 with 65GB. The highest option is Postpaid 150 that comes with 85GB, and this appears to be a replacement for Digi Infinite 150 when you include the extra add-on that we will explain later. All 5 plans come with unlimited calls to all networks in Malaysia.

Complimentary add-ons if you sign a contract

To get more value, subscribers can enjoy one extra add-on if they sign up with a 12-month contract. Depending on the plan, you can choose to get discounted or free extra data, monthly rebates for Play Store, App Store or EasyAdd or a free 50GB Mobile broadband SIM. There’s also the option to add Rome Like Home for free if you’re on the higher tier plans.

However, do note that you can only select one add-on at any given time during the contract period. If you’re planning to get a device on contract, that would also be considered as an add-on. This means you can’t enjoy the above mentioned perks while getting a brand new phone. All PhoneFreedom 365 contracts on Digi are tied to a 24-month duration.

If you’re going for the entry-level Postpaid 40, the only add-on available is to get extra 5GB for RM5/month (Normal: RM10/month). Meanwhile, the next Postpaid 60 plan allows you to get 10GB for RM10/month (Normal: RM15/month), the option to get RM5/month rebate for Play Store, App Store and EasyAdd, or get Roam Like Home for RM28/month (Normal: RM35/month).

For the non-phone add-ons, you can cancel early before the 12-month contract is up but you’ll need to pay a flat penalty fee of RM30.

Get unlimited data on Postpaid 150 but there’s a catch

Among all the new postpaid plans, Postpaid 150 has the most interesting add-on option. By going for a 12-month contract, users can enjoy unlimited data for free which also comes with unlimited hotspot. Now, this looks similar to the Digi Postpaid Infinite 150 that appears to be discontinued. However, do note that the unlimited hotspot has a speed cap of 10Mbps and there’s an FUP of 999GB per month.

According to the T&C, you can only connect up to 3 devices for hotspot usage. This is something to take note for those who intend to use it as a home broadband solution.

Extra rebate for Fibre or Mobile Broadband

If you subscribe to Digi Postpaid 60 and above, you can get extra monthly rebate if you sign up for fibre or mobile broadband. If you sign up with a fibre broadband plan, you’ll get a rebate of RM15/month on Postpaid 60 and RM30/month on Postpaid 90 and above. For mobile broadband, you’ll get a rebate of RM10/month for all four plans.

Add supplementary lines from RM20/month

Digi also offers 50% off for all supplementary lines and you can share data from the principal line. The Family 40 plan with 10GB data costs RM20/month while the Family 60 plan with 25GB data costs RM30/month. Meanwhile, the highest Family 90 with 50GB data costs RM45/month.

Take note that Family 60 is only offered for Postpaid 60 and above, while Family 90 is available only for Postpaid 90 and above. If you plan on getting a PhoneFreedom 365 bundle on the supplementary line, it’s only available on Family 90.

RM10/month for data-only Gadget SIM

Digi also offers a Gadget SIM if you just need a spare data-only SIM for your tablet or wearable device. It costs RM10/month and it will utilise the data quota from your principal line. This data SIM is offered on Postpaid 60 and above.

At first glance, the new postpaid offering looks complicated with the various add-ons. However, if you take a step by step approach by selecting the base, followed by choosing the add-ons that you want, it’s almost like ordering economy rice or customising a Poke Bowl.

For more info, you can check out Digi’s Postpaid page.

If you’re looking for a more affordable plan, it appears that Digi Postpaid 38 and Postpaid 58 are still available. These plans are more complicated as it offers loyalty data bonuses which grows every 6 months until your 25th month tenure.

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Celcom has introduced Celcom Max, which combines its Home Fibre broadband and Celcom Mega postpaid in a single bill. This allows you to enjoy lifetime savings of RM21/month and the option to get a pair of Celcom Mesh WiFi for free.

There are 3 Celcom Max options available that’s bundled with the Celcom Mega postpaid plan. The base Celcom Max plan with Home Fibre 100Mbps and Mega RM80 postpaid costs RM179/month and you can get 3x the home fibre speed (300Mbps) with the postpaid plan for RM199/month. Meanwhile, the highest Home Fibre 500Mbps option with Celcom Mega will cost you RM259/month.

The base Mega RM80 postpaid plan comes with unlimited calls to all networks and 40GB of high-speed data. The home fibre broadband plans come with unlimited high-speed quota. You get 50Mbps upload speed for both 100Mbps and 300Mbps plans, and 100Mbps upload speed for the 500Mbps option.

For better connectivity, Celcom is offering the Celcom Mesh WiFi for free on the 500Mbps plan. If you subscribe on the lower 100Mbps and 300Mbps Celcom Max plans, the Mesh WiFi 6 routers are offered for RM25/month.

The Celcom Mesh WiFi solution appears to be TP-Link’s Deco X20 which is a home Mesh WiFi solution that supports WiFi 6. According to Celcom, it can connect up to 150 devices and you can enjoy better WiFi coverage, stability and performance. A pair of the Mesh WiFi nodes is rated to provide optimal coverage for homes between 3,000 to 4,000 sq ft.

For more info, visit the Celcom Max website.

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Celcom has officially launched its Celcom Max offering which is the telco’s answer to Maxis One Prime. Max promises to offer lifetime savings of RM21/month when you sign up a home fibre broadband plan together with a Celcom Mega postpaid plan of at least RM80/month.

There are a total of 3 Celcom Max options available. The base 100Mbps fibre plan with postpaid starts from RM179/month while the 300Mbps fibre broadband plan + postpaid is going from RM199/month. The highest 500Mbps option with a postpaid plan is priced from RM259/month.

For the base RM80/month Celcom Mega postpaid plan, you’ll get 40GB of high-speed data plus unlimited calls to all networks. You can upgrade the postpaid plan at extra cost to enjoy more high-speed or unlimited quota.

In addition to the RM21/month savings that you can enjoy for life, you can also save more when you add-on an Android TV or a Microsoft Surface laptop. The Sharp 60″ Android TV which retails for RM4,999 is offered for RM2,400 and customers can purchase it on instalment for RM100/month over 24 months. Meanwhile, the smaller 42″ Android TV option is offered for RM1,200 which can also be purchased on installment for RM100/month over 12 months. The TV bundle also comes with free Sharp vouchers worth up to RM500.

If you need a new computer for work or learn from home, Celcom is also offering Microsoft Surface Go 2 and Microsoft Surface Pro X bundle deals. The Surface Go 2 LTE 128GB is offered for RM142/month for 24 months, while the Surface Pro X LTE 256GB is going for RM242/month for 24 months. Both Surface options support 4G LTE connectivity and are bundled with a Type Cover.

On top of that, Celcom Max customers will also enjoy free 6 months access for Iqiyi, Dimsum or Netflix. Celcom is aware that Dim Sum will end its services in September and they are working to replace it with a new streaming option.

To provide faster WiFi speeds at home, Celcom is bundling its TP-Link AX WiFi 6 Router for free to all Celcom Max customers. The blue telco is also offering a Mesh WiFi option which is designed to provide a wider and seamless coverage for your home. The Deco X20 Mesh WiFi 6 solution is offered for RM25/month for a pair and you can get it for free if you subscribe to the highest 500Mbps Celcom Max plan.

During the launch event, Celcom CEO Idham Nawawi has shared that Celcom’s Home Fibre Broadband service covers over 5 million homepasses. The telco has its own fibre network in Sabah via Celcom Timur and it has partnered with other fibre providers such as TM and Sacofa to expand its fibre footprint throughout Malaysia.

Free first month bill waiver for first 100 Celcom Max users

As an introductory offer, Celcom is waiving the first month bill if you’re among the first 100 to subscribe to Celcom Max. For more info, you can check out the Celcom Max page.

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[ UPDATE 14/02/2021 10:00 ]: Digi has confirmed that Pas Sahur is also applicable for hotspot usage.

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Digi has introduced a new internet pass which offers loads of data in conjunction with the Ramadan month. For RM7 per week, you can enjoy 100GB of high-speed data for you to stay connected during sahur.

The limited-time Pas Sahur is priced at RM7 which offers 100GB of data for 7 days between 3am to 7am daily. It is offered until 12th May 2021, which is the eve of Hari Raya Aidilfitri.

The pass is applicable to all prepaid, postpaid and mobile broadband customers. You can activate the pass via the MyDigi. Alternatively, it can be activated by dialling *128*2*2# for Next Prepaid users or *116*2# for other prepaid users.

According to the FAQ, there are no speed restrictions for Pas Sahur and any usage outside of 3am to 7am will be deducted from your existing data quota. If you’re a principal postpaid user, take note that the data quota from Pas Sahur will not be shared with your supplementary family lines. We’ve reached out to Digi and they have also confirmed that the 100GB data can be used for hotspot usage.

[ SOURCE ]

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[ UPDATE 22/04/2021 11:20 ] Celcom has updated their website which now indicates that the free 1GB daily data offer is until 30th April 2021.

We’ve been informed by Celcom that the information that was available earlier on their website was a result of a glitch and they have since updated the information to ensure that there is no confusion on the matter.

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Celcom has announced that it is extending its free daily 1GB internet offer for an additional 3 months. This is part of the telco’s initiative to help Malaysians stay informed and connected during the movement control order.

According to the announcement on Celcom’s website, the free data offer will continue until 31st July 2021. To redeem the data, you’ll need to perform a one-time monthly redemption under the MyDeals section of the the Celcom Life App. The self-care app is available via the Apple App Store, Google Play Store and Huawei AppGallery.

As usual, the free data is meant for online learning and productivity use. According to the T&C, the data can’t be utilised for gaming, music, social and video streaming apps as listed above.

The Free 1GB data for productivity use was recently extended until 30th April 2021 under the PERMAI special assistance package. To help students get access to more data at a lower price, several telcos including Celcom have offered special student plans that offered 15GB of data for RM20/month.

Last month, the Prime Minister has also updated that the Jaringan Prihatin subsidy for the purchase of new phones has been increased from RM180 to RM300. The initiative is aimed at households with school-going children. There are no details about its redemption process and the subsidy is expected to start in May.

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Celcom has announced a revision to its Mega Postpaid plans which is offered with either unlimited data or with a quota-based option with uncapped speeds. On top of that you can also add a family supplementary line with unlimited data.

The base Celcom Mega postpaid plan remains unchanged and it starts at RM80/month with 40GB of data and unlimited voice calls to all networks. If you want to go unlimited, the Unlimited M pass costs RM18/month extra which comes with 10Mbps speed and 10GB of monthly hotspot data. New are the Unlimited “M Plus” and “L Plus” pass options which offer higher speeds and more hotspot data.

New Size-up Passes

The Unlimited M Plus offers 15Mbps speeds with 20GB hotspot at RM48/month extra while the Unlimited L Plus provides 20Mbps speeds with 30GB hotspot at RM78/month. Compared to the previous offering, the L Plus plan is identical to the existing L plan but it costs RM10 more.

According to Celcom’s FAQ, the M Pass allows you to enjoy unlimited video streaming in HD, while the M Plus lets you enjoy Full HD video quality. Meanwhile, the highest L Plus option is capable of offering video streaming in Ultra HD quality.

If you prefer faster speeds, Celcom has added two Lightning passes that replaces the current Lightning L Pass. The new Lightning M Plus offers 30GB of data at RM48/month extra while the Lightning L Plus offers 50GB of data at RM78/month extra.

Celcom Unlimited Family Line

Previously, Celcom Mega customers can add a supplementary line at RM40/month which come with 30GB of data. If your family members need more data for all their video streaming and download needs, there’s now an unlimited option that also cost RM40/month.

The difference is that the speed for the Unlimited Family Line is capped at 6Mbps and it comes with 5GB of hotspot quota. If you need more data for hotspot, you can add-on 1GB for RM1 that’s valid for 24 hours or 10GB hotspot data for RM10 which is valid until the end of the billing cycle. Unlimited calls to all networks is still provided for both Unlimited and Lightning Family lines.

For reference, below is the previous Celcom Mega Postpaid plan that was last updated with free speed and hotspot quota upgrade in November 2020.

For more info, you can check out Celcom’s Mega Postpaid page or check out the FAQ.

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The Malaysian Communications and Multimedia Commission (MCMC) has announced that the free 1GB daily data offer for productivity and learning use is now extended until 31st July 2021. The free 1GB data offer which was initially introduced during the Movement Control Order was supposed to end today, 30th April 2021 as announced by the Prime Minister in January 2021.

According to the official statement, the 5 telcos – Celcom, Digi, Maxis, U Mobile and Telekom Malaysia have agreed to the 3-month extension. The free data is intended to help people in the new normal and it is offered to all active subscribers on both postpaid and prepaid plans.

As usual, the free 1GB data is offered only for productivity and online learning use. It can’t be utilised for social media, online video and streaming platforms as well as gaming. You’ll need to redeem the free data from your telco’s self-care app.

The MCMC added that YTL Communications (Yes) has also extended its Learn from Home (LFH) programme until 30th September 2021. Under the initiative, students from B40 families will get a free smartphone with a SIM preloaded with 40GB of data and access to free online content.

The MCMC hopes that the free data extension and other initiatives will provide some assistance to the people who are facing challenges when it comes to online learning and work from home arrangements. It said that the government will continue to expedite other digital initiatives including JENDELA and MyDigital to reduce the digital gap.

In case you missed it, the government is also providing new phone subsidy of RM300 to households with school-going children under the Jaringan Prihatin programme. The programme has been allocated with a RM2 billion budget and it is scheduled to start in May. So far there are no details yet on its redemption process.

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If you’re a subscriber of Celcom in Peninsular Malaysia, you may experience issues connecting to the internet on your mobile device. Celcom has acknowledged an issue that affects mobile data experience.

According to Celcom’s tweet, the issue was caused by an ‘unfortunate equipment failure’. The blue telco is currently working on resolving the issue and restoring its services as quickly as possible.

At the time of writing, it appears that the data connectivity issue is happening intermittently and not all users are affected. It isn’t clear if it affects users on MVNOs that use Celcom such as XOX, Yoodo, RedOne and TuneTalk. Are you having issues with your Celcom connection? Let us know in the comments below.

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Telekom Malaysia (TM) has revealed its Jaringan Prihatin programme offers that are aimed at assisting Bantuan Prihatin Rakyat (BPR) recipients with their connectivity needs. Eligible Malaysians can enjoy discounted Unifi Mobile postpaid plans with extra 30GB of data every month or a #Bebas Prepaid plan that comes with 32GB of LTE data each month. Both options are offered without contract.

To recap, Jaringan Prihatin offers a telco credit subsidy of RM180 (RM15 x 12 months) or a device bundling of up to RM300 for people who are eligible under BPR. You can check if you’re eligible here. Unlike other telcos, Unifi doesn’t offer device bundles but you can get a postpaid line that’s subsidised with more data at a lower price.

Unifi Mobile 39

The Unifi Mobile 39 which costs RM39/month comes with 5GB of data (4GB for LTE, 1GB for LTE + 3G), 50 minutes of voice calls and 25 SMS each month. Eligible BPR subscribers will also get additional 30GB LTE data each month from Unifi.

With the government subsidy, the plan costs just RM24/month for a period of 12 months. That’s quite a bargain as you’re getting a total of 35GB a month but take note that 34GB of it can only be used on their 4G network.

You can sign up via Unifi’s online store or with the MyUnifi app. There’s no contract but you’ll need to pay an upfront payment of RM50 during sign up. After activating the phone line, you can proceed to apply for the RM180 subsidy from the MyUnifi App. The subsidy and extra data will be reflected in your next month.

Unifi Bebas Prepaid

If you don’t fancy a postpaid plan, there’s a free option with #Bebas Prepaid. Under Jaringan Prihatin, you can enjoy 2GB of LTE data each month for 12 months and Unifi is throwing in an additional 1GB of LTE data daily.

In total, you’re getting 32GB of LTE data each month for 12 months and it isn’t tied to a contract. According to the FAQ, you must redeem the 2GB free data under the Jaringan Prihatin quota first before you can get the free 1GB LTE daily pass.

If you’re new to Unifi #Bebas prepaid, the SIM pack is offered at RM10 and it comes preloaded with 3GB LTE and 100MB of LTE + 3G data, and you also get a free 7-days LTE pass for free. The plan doesn’t come with credit expiry as long as you keep the line active by using it for calls, SMS or data at least once every 90 days.

After activating your prepaid SIM, you can proceed to apply for the subsidy from the mobile@unifi app. Once approved you can proceed to redeem the free data immediately.

For more info, visit TM’s Unifi Mobile Prihatin page.

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Digi is also one of the telcos in Malaysia that lets you redeem the Jaringan Prihatin subsidy if you’re an eligible Bantuan Prihatin Rakyat (BPR) recipient. Under the programme, you can get RM180 worth of telco credit for either postpaid or prepaid or get a brand new phone or tablet at RM300 off.

Prepaid Plan

On Digi Prepaid, you can redeem RM15 of credit for 12 months. In addition, Digi is also throwing in 2GB of data per day which you’ll have to redeem from the MyDigi app and it’s valid for 1 hour.

With the subsidy, you can get 15GB of data for RM15, 30GB of data with unlimited calls for RM20 or 40GB of data with unlimited calls for RM30. According to Digi, the RM180 subsidy (RM15 x 12 months) can be utilised on any prepaid plan that costs RM30 and above.

Prepaid Phone Bundle

If you need a new phone, the Digi Prihatin 35 Prepaid Bundle lets you get a free Samsung Galaxy A02 along with 30GB of data for 3 months plus 2GB daily data (valid for 1 hour) for RM100. This package will utilise the RM300 subsidy and it is only applicable for individuals or households with children aged below 18 years old.

Postpaid Plan

The RM180 telco subsidy is also available for those who want to sign up for Digi’s postpaid plan. As shown above, you can get Digi Postpaid 60 with 25GB data and unlimited calls for RM45/month.

On top of that, you also get to pick either additional 10GB of data or monthly RM5 rebate for app purchase. Digi also lets you redeem 2GB of free data daily that’s valid for 1 hour. If you prefer to subscribe to other postpaid options, the RM180 subsidy can be used on other postpaid plans priced at RM38 and above.

Postpaid Phone Bundle

If you’re an eligible BPR recipient with children below 18 years old, you can also enjoy the RM300 device subsidy with Digi’s postpaid plan. For RM40/month on the Prihatin 40 Postpaid Bundle, you can get 10GB of data with unlimited calls along with a free Samsung Galaxy A02. If you prefer other devices, you can pick up the Samsung Galaxy Tab A8.0 for RM199 or the Oppo A15s for RM195.

Take note that all devices offered on the Digi Postpaid Prihatin 40 bundle are tied with a 12-month contract. During sign up, you’ll need to pay an advance payment of RM100 which will be rebated back to your monthly bill across 10 months. Under the postpaid bundle, you can also redeem the free 2GB daily data that’s valid for 1 hour.

For more info, visit Digi’s Jaringan Prihatin programme page.

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If you need unlimited data for you and your family, Maxis has introduced its new Family Plan which comes with 4 postpaid lines and 1 home broadband from RM299. For your home, you can get either fibre or a fixed 4G powered broadband.

For RM299 a month, you’ll get four postpaid lines that come with unlimited data, calls and SMS. The price includes 30Mbps fibre broadband with backup 4G which kicks in when your fibre line goes down. If you’re out of fibre coverage, you can opt for their Home 4G WiFi solution for the same price.

If you need faster speeds on fibre, you can add RM40/month for 100Mbps, extra RM60/month for 300Mbps, extra RM130/month for 500Mbps or extra RM210/month for 800Mbps. Similar to its existing offers, you can get a Samsung 65″ TV from as low as RM1/month on instalment. If you need new phones, the plan also allows you to add up to four devices on Maxis Zerolution from RM19 per mobile line.

Compare this to the current MaxisOne Prime offering, you would save RM92/month with the same 4 postpaid lines and 30Mbps fibre broadband combo (RM89 for fibre + RM158 for MaxisOne 158 + RM48 x 3 Share Lines = RM391/month). This is great if you have a family of four and everyone needs unlimited calls, SMS and data for their mobile devices. Unfortunately, there’s no option to reduce the number of supplementary lines.

Existing Maxis Postpaid and Broadband customers can switch to this new family plan but according to the FAQ, you’ll need to refresh your contract. If you have an existing device contract, you’ll need to terminate that first which will incur an early termination fee.

For more info, visit Maxis’ Family Plan page.

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The current COVID-19 pandemic and the implementation of lockdowns have increased data usage as most people are required to work or learn from home. According to Opensignal’s latest report, Malaysia has come up on top for having the highest growth in mobile data consumption year-on-year from 2020 to 2021.

As shown in the chart above using January 2020 as the baseline, average consumption in Malaysia has increased to 14.6% in March and 30.7% in April 2020. As a comparison, other ASEAN countries such as Indonesia, Thailand and Cambodia had reported 14-20% growth in the same period versus January 2020.

Interestingly, mobile data consumption in Singapore had dropped by approximately 22%. This tells us most Singaporeans would probably rely on their fixed broadband service instead of their mobile data during their lockdown period.

According to Opensignal, Malaysia’s data consumption has maintained its momentum by showing 15%-30% increase per month which is higher than Indonesia, Singapore and Thailand across all months. While the jump between Jan 2019 to Jan 2020 is lower at 16.3%, the Year-on-Year (YoY) increase from Jan 2020 to Jan 2021 is significantly higher at 35.2%. Indonesia follows closely with 23.3% YoY for the same period, followed by Cambodia at 16.9% and Thailand at 15.2%.

In actual numbers, Malaysia’s average data consumption recorded was 19.5GB in January 2020 and it increased to 26.4GB in January 2021. Opensignal had previously released a report which indicated that the top telcos in Malaysia were struggling to keep up with demand during the MCO.

To assist Malaysians with their connectivity needs, most telcos had offered free 1GB of data daily for productivity use. This initiative has been extended until 31st July 2021. To boost existing mobile coverage, the government has kicked off its JENDELA program which focuses on improving existing 4G coverage through fiberisation and upgrade of existing sites. T

o free up valuable spectrum for 4G use, the government also targets to shutdown 3G by the end of this year. The local telcos are currently running programs to convert 3G phone users to newer 4G devices.

To learn more about the latest mobile data usage, you can check out Opensignal’s full report.

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Prime Minister Muhyiddin Yassin has announced that the free 1GB data offer by telcos will be extended until the end of the year. The extension was revealed while announcing PEMULIH, a new initiative to provide assistance to Malaysians during the extended “total lockdown”.

According to the Prime Minister, the free daily data extension is valued at RM500 million and it will benefit a total of 44 million mobile subscribers. The current free 1GB daily data initiative was originally set to end on 31st July 2021.

As usual, the free data will be restricted for productivity and online learning use. This means you won’t be able to use it for social media, online video, streaming platforms and mobile gaming. To redeem the free 1GB data, you’ll need to activate the data from the respective telco self-care app.

This story is developing.

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Under the JENDELA program, Malaysia aims to shut down 3G networks by the end of this year. While most telcos are gradually switching customers to 4G devices and upgrading the remaining 3G sites to 4G, Unifi Mobile is currently in a unique situation.

Unifi Mobile doesn’t have a 3G network and their current 4G LTE coverage is still not as extensive as its competitors. To provide nationwide coverage, TM currently has 3G domestic roaming with Celcom to cover areas that don’t have 4G coverage. So what happens when Celcom shuts down their 3G sites?

When asked about TM’s plans for 3G sunset, TM Group CEO Imri Mokhtar said during a recent JENDELA meeting that they are working closely with their partner Celcom to ensure their Unifi Mobile customers are covered. Although he didn’t mention it specifically, it is a high possibility that TM might tap on Celcom’s 4G network after 3G sunset.

Two years ago, TM had signed an agreement whereby Celcom will provide TM with 4G domestic roaming and (Multi-Operator Core Network) services for a period of 3 years. However, this approach might present a tricky situation for its current postpaid and prepaid plans.

Unifi to revise data offering?

Unless you’re on the Unifi Mobile 99 plan with unlimited data, most of the postpaid and prepaid options come with a data quota split between 4G and 4G/3G. Obviously, you get more data if you’re on TM’s 4G network and if you do roam onto Celcom, you will utilise a separate bucket for it. Even the current RM35 monthly unlimited plan for #Bebas Prepaid is only applicable for LTE data.

If Unifi Mobile users are allowed to roam onto Celcom’s 4G network, it would be harder for users to know whether they are on a home or domestic roaming network. It would be better for consumers if TM revises its Unifi Mobile plans and do away with the complicated data split. With less than 6 months left in the year, we expect TM to provide more details closer to the 3G shutdown.

To migrate users who are still using 3G or non-VOLTE devices, Unifi is running a campaign where you can get a RM50 Lazada voucher to buy a new 4G phone. TM has sent an EDM to the first 660 selected customers and they can redeem the RM50 voucher by filling up a form. This campaign is running from 24th June until 31st December 2021.

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If you’re looking for a mobile postpaid and fibre broadband bundle, Maxis has refreshed its new combo offering on Hotlink. You can now get a Hotlink Postpaid 60 and a Maxis Fibre plan from RM149/month. If you’re eligible for the Jaringan Prihatin programme, you can also enjoy the RM180 subsidy (12 months x RM15) with the plan.

There are a total of 5 fibre options available ranging from 30Mbps to 800Mbps. All plans come with Hotlink Postpaid 60 which offers unlimited calls and SMS, plus 30GB of high-speed data and 30GB of YouTube data quota.

Whichever plan you pick, you will get a new WiFi 6 router. The base postpaid + 30Mbps fibre plan costs RM149/month while the higher 100Mbps combo is going for RM189/month and 300Mbps combo option costs RM209/month.

If you have a larger family and need higher speeds, the 500Mbps combo costs RM279/month and the 800Mbps combo option is going for RM359/month. These two plans also come with free 2x Mesh WiFi nodes to expand the wireless coverage in your home.

Voice calls are not included with the home fibre broadband plans. If you need to make lots of calls at home, they are offering a RM10/month add-on which offers unlimited domestic calls and it comes with a free DECT phone.

For those who are living in areas without fibre coverage, Maxis is offering a Home 4G WiFi wireless broadband combo option. The Hotlink Postpaid 60 with Maxis Home 4G WiFi is going for RM198/month.

According to the FAQ, the fibre plans are tied with a 24-month contract. If you’re going for the Home 4G WiFi solution, the FAQ mentions that the 4G wireless router comes with a 12-month contract.

If you need to add on a TV, a monitor or a tablet, Maxis is also offering devices on a contract which starts from RM1/month. If you want the Samsung 50″ UHD Smart TV, it costs RM1/month for 800Mbps combo customers or RM79/month for customers on the 30Mbps combo option. Meanwhile, the Lenovo Tab M10 HD (2nd Gen) is offered for as low as RM1/month for 800Mbps or RM39/month for 30Mbps customers.

Overall, the refreshed offering costs more than the previous RM99/month Hotlink Postpaid + Fibre Broadband bundle but the new postpaid plan offers 3x the data quota. The previous Hotlink Postpaid Flex came with 10GB of high-speed data and 10GB of YouTube. On top of that, the new bundle offers the option for you to add on devices on contract.

For more info, you can visit the Hotlink + Maxis Fibre Broadband page.

Under the current JENDELA plan, Malaysia aims to shut down 3G networks by the end of this year to free up the 900MHz and 2100MHz spectrum for 4G use. All telcos and the MCMC have been running campaigns to educate users who are still using their 3G devices to make the switch to 4G.

Mobile experience analytics company Opensignal has released a report to provide some insights into why some 3G-only users have never connected to 4G. Turns out, there’s a huge portion of 3G users that have the right device and 4G coverage, but are still stuck on 3G.

Why are users not connected to 4G?

According to Opensignal’s data collected between 1st April to 29th June 2021, 12% of 3G-only users don’t own a 4G device and 5.6% of users have a 4G device but they are not covered by a 4G network. Meanwhile, there are 0.5% of 3G-only users without a 4G device and are out of 4G coverage.

The report states that a staggering 81.9% of 3G-only users actually have a 4G-capable phone and are residing in 4G-covered areas. Opensignal has confirmed that their location has coverage as there are other users of the same network that are connected to 4G in the same area.

4G ready but only connected to 3G networks

So why are these 4G-ready users still stuck on 3G? Opensignal has provided a couple of possible reasons which may include using legacy plans that don’t offer 4G or they might have disabled 4G on their phone’s settings.

From what we know, telcos usually offer 4G by default to all subscribers regardless if they are on old or newer plans. There is a high possibility that these customers are still using an old SIM which doesn’t have access to 4G. Even if they have the latest smartphones, they would need to swap their SIM card for a new replacement that can access 4G.

As mentioned by Opensignal, disabling 4G on the phone could be a probable reason as some users may think that setting the phones to 3G-only can improve battery life. With the advancements of 4G technologies including new chipsets and network equipment, connecting to 4G is much more power-efficient than before.

3G obviously provides a worse experience

Obviously, users who are still stuck on 3G would have a far worse mobile experience. Not only they would have significantly slower download speeds compared to 4G, but they would also have lower coverage availability since 3G base stations are gradually being shut down and replaced with 4G coverage.

From the latest findings, 4G coverage isn’t much of an issue right now but it’s all about getting users to have the right subscription (SIM card) and settings to access the faster network. Opensignal said there’s a clear opportunity for MCMC and telcos to evangelise the benefits of 4G mobile experience by encouraging them to switch to a 4G SIM.

Besides having faster mobile data speeds, these users can also enjoy better voice calls with VoLTE (Voice over LTE). At the moment, not all telcos have enabled VoLTE to all subscriptions. Without VoLTE, 4G devices would have to connect to a slower 2G network in order to make or receive voice calls.

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To help more Small Mid-sized Enterprises (SME) adapt to the new normal, Celcom is currently running a promo that offers Microsoft 365 Business and a Celcom Mobile business postpaid subscription for free for the first three months. According to Celcom, the move is part of their commitment to support the digital transformation of SMEs and micro-SMEs to enable them to achieve business sustainability.

The SME solutions are offered under Celcom Business Suite which is tied to a 24-month bundle contract. It’s open to all new SME customers or existing customers with no contract. On top of that, eligible SMEs can also enjoy a 30% discount with the SME Digitalisation Grant under the PENJANA initiative.

There are a total of 5 “Flexi Pack” options to choose from which start from RM93/month. All options come bundled with Microsoft 365 Business Basic and a Celcom Mobile Business Plan which offers unlimited calls and SMS to all networks.

The base Gold option (RM93/month) comes with 20GB of data, followed by Gold Plus (RM111/month) with 40GB of data, and Gold Supreme (RM141/month) that offers 50GB of data. If you need even more data, the Platinium (RM161/month) option offers 60GB of data while Platinium Plus (RM201/month) offers 100GB of data. Take note that all options except for Platinium Plus has a quota split with half only applicable during weekdays and another half for weekends. On top of that, the weekend data is further divided equally per weekend (e.g. Mobile Gold – 2.5GB per weekend).

The included Microsoft 365 Business Basic (Normally RM15.60/month per user) offers web and mobile versions of Word, Excel and Powerpoint. If you need to run desktop apps for Microsoft Outlook, Word, Excel, Powerpoint, Publisher and Access, you can upgrade to Microsoft 365 Business Standard (Normally RM44.60/month per user) which costs RM30 extra each month on Celcom. All Microsoft 365 plans also offer access to Microsoft Teams, Exchange, OneDrive and SharePoint. You can learn more about the difference between each Microsoft 365 Business plan here.

To sign up for Celcom Business Suite, business owners can visit this link and you can learn more about the offering by checking out the FAQ. The free 3-month offer is available until 22nd October 2021.

If you need a new 4G phone and an affordable postpaid plan with loads of data, Yes is currently running a Pakej Merdeka RM1 promo where you can get a Samsung Galaxy A02 for only RM1. It is tied to a 12-month contract of Yes Postpaid 49, which is one of the most value for money postpaid options at the moment.

Yes RM49 Postpaid Plan

To recap, the RM49 postpaid plan comes with a generous 100GB of monthly data and unlimited voice calls to all networks. Although the phone costs just RM1, you’ll need to fork out RM149 as an advance payment and one month subscription fee (RM49) during sign-up. The RM149 advance payment will be rebated back to your monthly bill across 12 months. During registration, you’ll have to pay a total of RM210.88 (including SST).

According to the T&C, this offer is open to all Malaysians with a valid MyKad, MyPR or MyTentera. It is available from 23rd August until 18th September 2021, while stocks last. If you’re interested in the Pakej Merdeka RM1 promo, you can sign up on yes.my.

Unlike other telcos, Yes operates a 100% 4G LTE network with VoLTE and they are ready for the upcoming 3G sunset that’s happening at the end of this year. However, this also means that there’s no 2G network to fall back to if you’re out of Yes’ 4G coverage areas. Before subscribing, you should check if your area is covered before committing to a contract.

Samsung Galaxy A02

The Samsung Galaxy A02 is an entry-level device and it retails for RM399 in Malaysia. It comes with a 6.5″ HD 720p IPS display and it runs on an unspecified 1.5GHz quad-core MediaTek processor with 3GB RAM and 32Gb of storage.

It gets a basic 13MP + 2MP dual-camera setup at the rear while the front gets a 5MP selfie shooter that sits in a tiny notch on the screen. Powering the device is a rather large 5,000mAh battery that charges via microUSB. It still gets a 3.5mm headphone jack and has support for microSD card expansion up to 1TB.