U Mobile had recently introduced its Giler Unlimited GX68 postpaid plan that offers unlimited data at full speeds for RM68/month. As a comparison, the older GX50 plan is cheaper at RM50/month but the speeds are capped at 5Mbps. Similar to the GX50 postpaid plan, the GX68 also comes with unlimited calls to all networks and 5GB of hotspot data.

Recently, a Facebook post had called for a boycott of U Mobile claiming that the GX68 plan is misleading. It claims that the unlimited postpaid plan actually comes with a 50GB quota and it included what appears to be a screencap of an internal system that shows 51,200MB for the Unlimited Data GX68 service.

According to U Mobile, they are aware of the Facebook post and it strongly refutes such claims while insisting that its new GX68 plan has no data quota limit and no speed caps. It added that customers can rest assured that its new postpaid plan is truly unlimited.

Commenting on the shared image, U Mobile says that it is from a 3rd party. The telco added that the number only represents a placeholder and it is not a reflection of what is actually being offered. As an introductory promo, the GX68 plan is currently going for RM58/month, which is RM10 off.

According to U Mobile’s T&C for Unlimited GX68, the plan is offered for smartphone usage and not for MiFi and USB dongles. When it comes to video, users can enjoy unlimited streaming in standard definition while Peer-to-Peer (P2P) usage is capped up to 64kbps.

It is also worth pointing out that a 50GB Fair Usage Policy was previously reported by Lowyat.NET for U Mobile’s Giler Unlimited GX30 and GX50 sometime in November last year. U Mobile had acknowledged there’s a FUP in place to tackle abuses but there’s no mention that the 50GB FUP is actually enforced.

[ UPDATE 15/02/2020 18:00 ] U Mobile has highlighted that the FUP for GX30 and GX50 have been removed.

Are you on any of U Mobile’s Giler Unlimited plans? Let us know your experience so far with the plan.

[ SOURCE ]

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Mobile Network Virtual Operator (MVNO), XOX has announced that they will be offering a range of 4G and 5G smartphones with satellite communication capabilities in the next nine months. The device bundle is offered in collaboration with AdvanceTC.

According to XOX, the first device to be introduced is the Xplore X5 which offers a combination of 18 4G LTE bands with Iridium satellite networks. It also has Digital Mobile Radio which allows short band two-way radio communications.

From the provided spec-sheet, the Xplore X5 features a 4.7″ Full HD IPS LCD display and it runs on an unspecified octa-core Snapdragon processor that has 4GB RAM and 64GB of storage.

For taking pictures, it gets a 12MP main camera that’s capable of recording 4K videos while the front gets a 16MP camera. Out of the box, the Xplore X5 is listed to run on Android 10 and guaranteed updates. In addition to its chunky rugged looks, the device also gets IP67-rated dust and water resistance.

Powering the device is a rather large 4,900mAh battery that supports Quick Charge 3.0. Strangely, it lists both MicroUSB and USB-C ports in the spec-sheet. Apart from voice calls via satellite, the phone also offers two-way messaging with location tracking via a Short Burst Data service.

XOX Executive Director, Steve Tan said, “Satellite network is the future of mobile communications and by working with a satellite phone provider that has proven themselves, we will be able to offer, truly global connectivity in a world that relies on real-time communication.” XOX aims to provide a unified network plan by integrating their prepaid plans and messaging platform with ATC’s extensive satellite emergency services. He added that XOX users can activate a satellite service as and when necessary whether it is for leisure at remote areas, for work purposes or during emergencies.

XOX didn’t provide any pricing for the device or rate plans for the satellite communication services but it claims to be innovating rapidly to provide affordable satellite smartphones for Malaysia and the region.

According to AdvanceTC Limited CEO, CP Loi, the seamless integration of 4G, 5G and space networks in an Android device will provide mobile operators and consumers a unique value proposition to increase network coverage, internet access and safety devices which aren’t possible with terrestrial networks. He added that Low Earth Orbit (LEO) satellites are expected to become the most affordable internet connectivity solution for many remote areas. According to the CEO, there are 1,500 new LEO satellites being launched in 2020 and up to 12,000 satellites are expected to be deployed in the next few years.

AdvanceTC Group had previously launched its satellite phone in Malaysia with the Magic Xplore X7. The device was reported to be carrying a hefty RM4,128 price tag and was even offered on Indiegogo. At the time of writing, it appears that the Xplore X7 didn’t receive any backing on the crowdfunding platform.

Although satellite connectivity offers a significantly wider coverage compared to existing 4G and 5G networks, it usually isn’t feasible for the mass market. The devices are often bulky and expensive, making it suitable for very specific applications in remote areas. Even if they can bring down the price, there’s always the issue of latency which hampers the internet experience.

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Maxis has just announced its Q4 2019 results which recorded a 14.7% increase in subscribers for postpaid and a 48% increase for its fibre broadband service. Overall service revenue has declined slightly by 2.7% from RM2.05 billion in Q4 2018 to RM1.99 billion in Q4 2019.

This is due to its decline in the wholesale business especially with the termination of U Mobile’s RAN sharing agreement with the green telco. For the full year, they have posted a slight 1.3% increase in revenue from RM9.19 billion in 2018 to RM9.31 billion in 2019.

Without the wholesale business, Maxis revenue has increased slightly by 2.5% and it is driven by its postpaid business which recorded RM989 million for the last quarter. Maxis has gained 432,000 postpaid subscribers and they have a total of 3.37 million subscribers on postpaid. According to Maxis, its Hotlink Postpaid Flex and MaxisONE Share offerings have attracted entry-level postpaid as well as prepaid customers. The ARPU (Average revenue per user) for postpaid continues to slide from RM96 in Q42018 to RM90 in Q42019.

However, when it comes to prepaid, Maxis has continued to show a consecutive decline and they have lost 383,000 users in the past year. They ended the year with 6.28 million prepaid customers. The decline of subscribers has also affected prepaid revenue with a 7.3% decline from RM845 million in Q42018 to RM783 million in Q42019, however, ARPU remains stable at RM42.

In terms of data usage, an average Maxis postpaid user consumes 15.4GB/month while Maxis prepaid customers are clocking 14.7GB/month in the last quarter.

Maxis has put a lot of focus into its fixed fibre business offering and they now have 369,000 customers. This includes 25,000 new subscribers that were added in Q42019. Maxis has reported RM104 million in revenue for its home-fibre business and it has an ARPU of RM109.

To expand its footprint, Maxis has partnered with multiple access providers which now includes TNB subsidiary, Allo as well as TM HSBB, SACOFA and Celcom Timur. In addition, they have also signed a strategic partnership with Astro for the cross-selling of Maxis Fibre and Astro TV which is said to be encouraging. At the moment, there’s an Astro TV + Maxis broadband combo that’s going for as low as RM99/month.

In terms of CAPEX, Maxis has spent RM1.2 billion into their network which is 16.9% more than in 2018. The telco is improving redundancy of its fibre networks for better 4G LTE capacity and to prepare itself for 5G deployment which is expected to take place in the second half of 2020.

You can read the full financial report here.

[ SOURCE 2 ]

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To curb the spread of COVID-19, all Malaysians are told to stay at home during the two-week Movement Control order. To keep you informed and entertained, U Mobile is doubling its hotspot data quota for free starting from today.

According to U Mobile, the “Hottest Spot” campaign is applicable for prepaid GX38, postpaid GX50, GX68, Unlimited Hero P99 and Unlimited Hero P139 plans. With more people staying indoors, the hotspot data can be shared with your family members or housemates.

If you’re on GX38 prepaid, you’ll receive 6GB of hotspot data while GX50 and GX68 postpaid users will get 10GB of hotspot data. Meanwhile, Unlimited Hero P99 users will get 60GB of hotspot data and P139 users will receive a whopping 100GB of data for hotspot use.

This U Mobile double hotspot campaign will be running from 19th March until 31st March 2020. For Unlimited Hero P99 and P139 customers, you can add a data share supplementary line for RM20/month, and they will also get to share the hotspot data quota without being in the same home.

According to U Mobile CMO, Jasmine Lee, U Mobile is aware that their customers’ hotspot usage will increase during the nationwide movement control period. As a telco that is committed to responding to the needs of its customers and in these challenging times, they want to ease their customers’ connectivity concerns by doubling their hotspot quota for free.

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[ UPDATE 19/3/2020 17:00 ] Celcom is also providing free browsing access to MOH website and free calls to Crisis Preparedness Response Centre and Movement Control Order Hotline.

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Celcom has introduced several special relief efforts to support Malaysians during the COVID-19 pandemic. To help Malaysians stay connected during the Movement Control order, customers can enjoy a variety of initiatives which include free unlimited access to selected services as well as extended payment duration for their bill.

From now until the 31st of March, Celcom is offering the following:

Free unlimited access to WhatsApp

All Celcom Postpaid and Xpax prepaid customers can enjoy free unlimited access to WhatsApp (chat, voice & video call) between 8am to 6pm daily.

Free unlimited access to Microsoft Office 365

To support Malaysians working from home, Celcom is also providing free unlimited access to Microsoft Office 365 applications from 8am to 6pm daily. This is also applicable to both Celcom postpaid and Xpax prepaid customers.

Double duration for Unlimited Internet Pass

Xpax customers can enjoy double the duration when they activate their unlimited internet pass. A 3-hour unlimited pass which costs RM2 will now give you 6 hours of unlimited data usage. This can be activated via Celcom Life app.

Extended payment for bill

All postpaid customers will be given 7 days extended payment period from their current due date.

10% Cashback via Celcom Life App

As announced previously, Celcom Xpax customers can enjoy 10% cashback when they purchase reloads (minimum RM10) via the Celcom Life app. This will be offered until 30th June 2020.

Trade-in unused Internet Quota

For Celcom Mega postpaid customers, you can trade-in your unused data for Boost cashback. This offer is also available until 30th June 2020 and for customers that opt for the Lightning plans. You’ll get RM5 for 10GB of unused data.

[Update ] Free access to MOH and critical hotlines

Celcom is also providing free browsing access to the Ministry of Health website for users to get the latest updates. In addition, they are also offering free calls to Crisis Preparedness Response Centre (03-88810200) & Movement Control Order Hotline (03-88882010).

According to Celcom CEO, Idham Nawawi, “As more people will keep in touch with their loved ones, we are providing free unlimited access for WhatsApp, allowing them to text, video call and chat without any worry. Similarly, for those who are working from home, we are providing free unlimited access to all Microsoft Office 365 applications, allowing them to work remotely from home via video calls and online meetings. We will also consider adding more productivity applications to the list.”

Idham added “Furthermore, to ease the burden of our postpaid customers, all postpaid bill payments will receive an extension from their current due date. We are also doubling the duration of our Celcom Xpax Ultra Hour pass, allowing prepaid consumers to utilise more unlimited internet access during these hard times. In addition, to further assist our customers financially, Celcom’s cashback services for both prepaid and postpaid customers via Boost e-wallet, will aid customers to digitally purchase everyday needs from Boost participating stores nationwide.”

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Apart from Unifi Mobile prepaid initiative, Unifi is now offering 999GB of hotspot data for selected mobile postpaid plans. This is an effort to support Malaysians during the Movement Control order and it will benefit those that don’t have WiFi at home.

According to Unifi’s community page, the 999GB LTE hotspot pass is available to all Unifi Mobile postpaid customers that are on their higher-tier plans. The plans include Unifi Mobile 99 at RM59 (with 12-month contract), Unifi Mobile 99, webe RM79 and Unifi Mobile Pek Jasa/Senior Citizen Plan. It’s also applicable for Unifi Mobile Biz 99 and 79.

At 999GB, that’s almost 100X more than the current 10GB hotspot data that’s provided on the Unifi Mobile 99 plan. Typically, if you need more hotspot data, you’ll have to pay 500MB for RM8 or 1GB of data at RM15.

According to Unifi, the offer is available from today, 19th March until 31st March 2020. You probably won’t see it yet as the new hotspot quota will be reflected by 20th March and it will be done by batches. There’s no action required and it is also reflected for new subscriptions that have activated their lines.

Do note that the pass only works on their 4G LTE network. This means you can’t use the 999GB quota when your line switches to 3G.

In case you missed it, Unifi #Bebas prepaid customers can enjoy free unlimited data by activating the #Bebas Weekly plan. Originally priced at RM20, you can now enjoy the weekly unlimited pass for RM0. This promo is also available until the 31st March 2020.

[ SOURCE ]

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Malaysia is currently under the Movement Control order which requires everyone to stay at home to curb the spread of COVID-19. However, there are still people that are ignorant and some were even spotted hanging out at eateries when it is prohibited to do so. After countless of announcements and SMS, Digi is doing something different to remind Malaysians to stay at home.

If you’re a Digi user, you’ll probably notice something weird next to the signal bar. Early this morning, a lot of Digi users were surprised to see the operator label changed to “Stay-Home” instead of the usual “Digi”.

At the time of writing, Digi has already updated it to “Digi-Stay Home”. This is probably to reduce possible confusion from its users. Not to worry, your operator is still Digi and this is just a change of the operator label. At the moment, it appears that the label change is only applicable to iOS users as we can’t seem to get it on our Android phones.

[ UPDATE 20/3/20 10:40 ] The “Digi – Stay Home” label also appears on Android devices.

Digi is still operational as they are a telco which is categorised under essential services. To keep its employees safe, they have taken preventive measures such as organising team of employees to work from home and postponing large meetings and company events.

Thanks to our tipster for the heads up!

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Celcom’s prepaid and postpaid customers can try out a variety of services for free with its latest “Test KawKaw” campaign. The blue telco is offering free trials for various content and services such as videos, games, music, among others, until the 30th of April 2020.

Below is the full list of free trials available:

Game hero

Game hero is a mobile game tournament with a cash prize of RM150,000. The tournament runs for a duration of four months with a one-week free trial and subscriptions are priced at RM4 per week. You can get more information here.

Viu

Celcom customers can enjoy free trials for Viu, a video streaming service that offers Asian content from Korea, Japan, Malaysia, Indonesia and Thailand. You can get three days of free trial with subscriptions at RM3 per week or one week of free trial with a monthly subscription of RM10 per month. Viu is available on both the App Store and Google Play.

BIMA

Celcom users can also get access to BIMA life which provides e-insurance protection in case of death by illness or accident with coverage from RM20,000 to RM100,000. Monthly subscriptions start at RM5.30/month and Celcom users are entitled to one-month free coverage. For more information, check out their website.

Call Me Tones

Users can also enjoy free trial for Call Me Tones (CMT) which is a service that offers personalised audio that callers hear before a call. Users can get seven days of a free trial worth RM1.50 per week with existing bundle pack, Hutang (Pre-chorus), Suaramu Syairmu (Chorus) and Cinta Padang Pertama (Chorus).

To learn more, you can check out Celcom’s Test KawKaw page.

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[ UPDATE 21/3/2020 12:20 ] According to Maxis, they will continue to add more sites to help Malaysians to stay informed without utilising their existing data quota. There’s no end date for the free data offer and it is expected to last throughout the MCO period.

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Maxis has revealed that they are offering free data to its postpaid and prepaid customers during the Movement Control order. Instead of giving an allocated amount of free data quota, Maxis is providing free access for selected news and government websites.

The list of sites includes the Ministry of Health, the Prime Minister’s Office, the World Health Organisation and local news sites such as The Star, News Straits Times, Astro Awani, Berita Harian, Harian Metro, Sin Chew and more. There’s no mention of the free data period at the moment but it is likely to last at least until 31st March 2020.

The Movement Control order will currently last until 31st March 2020. During this period, all Malaysians are required to stay at home and to only go out to get essentials or when it is absolutely necessary. The police have also clarified that all outdoor recreational activities are not allowed.

In case you missed it, all Maxis Centres and Maxis Exclusive Partners will be closed temporarily until 31st March 2020. However, their self-service kiosks will remain available 24-hours for bill payments, SIM card replacements and prepaid top-ups.

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The Movement Control order effectively forces social distancing among Malaysians for two weeks and RedOne still wants you to be connected with your friends and family during these challenging times. The MVNO that runs on Celcom’s network is now offering free 10GB of RedSocial which covers Facebook, Instagram, WhatsApp and WeChat.

This promo is valid until the 31st of March 2020. Typically, RedOne’s 10GB RedSocial costs RM10 and it works when you’re connected to 4G LTE. Do note that the 10GB data only covers usage within the respective social platform and links to external websites will utilise your existing quota.

When we reached out to RedOne, we are told that this free 10GB RedSocial offer is applicable to selected RedOne plans with a data plan. Eligible customers will receive an SMS and the social data add-on will be enabled automatically.

[ SOURCE ]

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Digi has announced several initiatives to support its postpaid, prepaid and broadband customers during the Movement Control order which is scheduled to last until 31st March 2020. The yellow telco is offering free data, calls and access to learning portals, to help Malaysians cope with the Stay at Home order.

Digi Prepaid and Prepaid Broadband

Digi Prepaid and Prepaid Broadband customers will get additional free data and voice calls with every reload of RM10 and above.

For reloads of RM10 to RM29.99, you’ll get 300MB of free data and 5 minutes of calls which are valid for 3 days. If you top-up RM30 and above, you’ll receive 1GB of data and 15 minutes of calls, which are valid for 7 days. The free minutes can be utilised for all networks.

You can reload via the MyDigi app or via their website. The freebies are also applicable when you reload through other channels.

Digi Postpaid and Postpaid Broadband

For Digi Postpaid and Postpaid Broadband customers, you’ll receive 1GB of data daily which is valid between 8am to 6pm. The free daily data offer must be redeemed from the MyDigi app. This offer is not applicable for Postpaid Infinite Plans subscribers.

Digi Business

Meanwhile, Digi Business customers will get additional 2GB of free data added to their existing monthly quota. On top of that, they will also enjoy up to 600 minutes of voice calls to twice the number of countries in Asia and globally.

To help employees to work from home, Digi Wireless Broadband will be available with shorter contacts of between 3 to 6 months and with zero upfront payment required for the device.

Free access to Jomstudi.my

To help children to continue learning at home, Digi is also providing free unlimited access to digital learning hub, JomStudi.my. This unlimited access offer is now available from 2pm to 8pm and it will be available all day long from 24th March 2020.

Digi is also offering one-month access to UPSR and SPM curriculums on Classruum for only RM1 via its MyDigi app.

Free calls and website access

To help customers stay informed and connected for free, Digi has zero-rated critical service hotlines and websites such as the MOH’s Crisis Preparedness Response Centre (CPRC), MOH state branches, identified COVID-19 screening and admitting hospitals, the MCO hotline, DoctorOnCall and MOH’s official website. You can find the full list of phone numbers here.

You can learn more about Digi’s offer during the MCO period here. If you haven’t download the app yet, MyDigi is available on both Apple AppStore and the Google PlayStore.

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Maxis has announced more measures to help Malaysians cope with the current Movement Control Order. After introducing free data access to selected websites, the telco is now offering free data up to 20GB for consumers along and free unlimited access to productivity tools to support Malaysians that are working from home.

Maxis Postpaid

For Maxis, Maxis Business and Hotlink Flex plans, the green telco is offering free 3GB Mobile Internet pass. The pass will be available from 27th March and once activated, it will be valid for a period of 30 days. The pass can only be claimed once per customer.

To activate this pass, you’ll need to activate it via the myMaxis App, Hotlink Flex App or MyMaxis Biz App.

In addition, users can also get free unlimited access to Skype, Zoom and Microsoft Teams. According to Maxis, this will be offered from 27th March onwards and it will be available automatically with no data capping.

Hotlink Prepaid

For Hotlink prepaid customers, you can get 20GB of free data with the purchase of HotlinkMU ‘#StayHome’ Internet pass. The HotlinkMU pass can be purchased via the Hotlink RED app or by dialling *888# or *100# > 82. This offer is available from 23rd March 2020.

Hotlink customers can also redeem free internet via the Hotlink rewards program on the Hotlink RED app.

In addition, Hotlink offers up to 30% cashback for digital top-ups. For customers in need, Hotlink is also offering SOS Top Up which works like a “loan” that you repay back later when you purchase a top-up. This is applicable to customers with a tenure of at least one month and the amount allowed depends on your top-up and repayment history.

Maxis Business

To help businesses operate remotely, Maxis is offering 6-months free subscription for Managed Unified Communications via Microsoft Teams for Teams Phone System and Teams Calling packages. This offer is available on a first-come-first-served basis and for a limited number of users per business.

Maxis is also offering a two-months free trial for fixed-mobile convergence via Voice Connect App.

Learning & News

For learning, Maxis is offering free data usage for its eKelas portal. As announced a few days ago, Maxis also provides free data to access a list of websites on their network. This includes the Ministry of Health, World Health Organisation and mainstream news sites such as The Star, Berita Harian, Sin Chew and more.

Maxis CEO Gokhan Ogut said “There is no doubt that we are living in unprecedented times. But we are also grateful to be in an era where technology is playing such a critical role in our lives, and we know that we can continue to leverage the power of technology and connectivity to help us overcome many challenges. We are therefore committed to do our part in helping our customers stay connected safely at home, so that they can continue life and business uninterrupted.”

For more visit, Maxis’ Stay Home Stay Connected page.

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As announced by the MCMC, Celcom is among the big 4 telcos in Malaysia that will offer free 1GB of high-speed data daily from the 1st of April until the Movement Control order is lifted. Celcom CEO Idham Nawawi has just tweeted that all Celcom postpaid and prepaid customers will be able to enjoy this free data offer automatically.

This free 1GB data offer will be available only from 8am to 6pm. According to the FAQ, the free data will be provisioned into your account daily and you won’t need to perform any manual redemption. Any unused quota will be forfeited and it won’t be carried over to the next day. You can also use the free data for hotspot.

Prior to this, Celcom is offering free data access to WhatsApp and Microsoft Office 365 applications for free between 8am to 6pm daily during the MCO period. On top of that, users can also get free calls to the Crisis Preparedness Response Centre & Movement Control Order hotline.

For Xpax customers, you can get 6 hours of unlimited data usage for only RM2. This is double the duration of its original 3-hour validity for the RM2 ultra hour pass. Do note that hotspot usage is not applicable under the ultra hour pass.

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As announced by the MCMC, Maxis will be offering free 1GB of data daily to its subscribers. This will be applicable to Maxis and Hotlink Flex postpaid as well as Hotlink prepaid customers.

The free 1GB data will be offered every day beginning 1st April until the Movement Control Order is lifted, which is tentatively extended until the 14th of April 2020. Similar to other telcos, the provided free data is only applicable between 8am to 6pm daily, and any usage outside these hours will utilise your existing data quota.

To redeem it, you’ll have to use the self-care app and below is how you can get it:

Maxis Postpaid
MyMaxis App – Click on “Get More Data” and select Free 1GB/ Day Pass under Time Based Pass

Maxis Biz Postpaid
MyMaxis Biz App – Click on “Get More Data” and select Free 1GB/ Day Pass under Time Based Pass

Hotlink Flex Postpaid
Hotlink Flex App – Click on “Get More Data” and select Free 1GB/ Day Pass under Time Based Pass

Hotlink Prepaid
Hotlink RED App – Click on the Homepage Banner and select FREE 1GB / Day Pass or activate the Pass under ‘Shop’ tab

Do note that the free data isn’t given automatically and you’ll have to redeem it on a daily basis. You can only redeem once a day and you can’t redeem it in advance for the next day. Supplementary lines are able to activate the Free 1GB pass themselves or alternatively, the primary line holder can also activate for them via the MyMaxis app.

This free 1GB per day offer is not applicable to MaxisONE Prime customers as they are already having unlimited data. In case you missed it, Maxis postpaid customers can redeem their free 3GB of data since 27th March 2020 via the MyMaxis app. This is a one-off offer and it is valid for a period of 30 days.

We are also told that the free unlimited access to Skype, Zoom and Microsoft Teams with no data capping is no longer available.

For Hotlink users, Maxis is still offering 20GB of free data when you purchase the HotlinkMU #StayHome internet pass. The validity of the 20GB data depends on the pass you purchase.

To learn more, check out Maxis’ Stay Home Stay Connected page.

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As Malaysia enters the second phase of the Movement Control Order, Digi has updated its initiatives with more data and perks for its customers. As announced last week, the big 4 telcos including Digi are offering free 1GB data daily.

Free 1GB data daily

From 1st April until the MCO is lifted, all Digi prepaid and postpaid customers can enjoy free 1GB of data every day between 8am to 6pm. Here’s how Digi subscribers can redeem it:

Postpaid
In the MyDigi app and go into the Rewards feature. There will be an option for you to redeem your 1GB free data.

Prepaid
Also in the MyDigi app, go to the Box of Surprise feature and redeem it from there. Alternatively, users can redeem via the UMB shortcode by dialling *128#.

Business
Digi business users will also enjoy the same free 1GB data daily offer between 8am to 6pm. This is also redeemable via the MyDigi app’s Rewards section.

Do note that you only need to redeem once and you’ll receive the 1GB data daily. According to Digi, the previously announced benefits will still be available throughout the MCO. Digi also added that the free 1GB data is also applicable to postpaid wireless broadband subscribers but it excludes Digi Postpaid Infinite Plan users.

If you don’t have MyDigi app installed, you can get it on both Apple AppStore and the Google PlayStore. You can learn more about Digi’s consumer benefits during the MCO here.

Extra benefits for Digi Business

Apart from free data, Digi is offering business free trials, short-term wireless broadband options and extra voice minutes under its Business Continuity Booster program.

altHR
Companies can get free 3 months access to altHR service. This is an all-in-one digital HR solution that handles staff leaves, claim expenses, payroll and more.

Short-contract Digi WiFi
To help employees to work from home, Digi is offering short term contract plans for Go Digi WiFi broadband as little as 3 months.

The cheapest option is a 20GB all-day + 5GB work-day (Mon-Fri 9am to 6pm) data plan at RM68/month. The portable 4G MiFi is offered at RM249 for 3 months contract or RM100 for 6 months contract. If you need more data, there the RM108/month plan with 35GB all-day + 15GB work-day data and RM158/month for 60GB all-day + unlimited work-day data. On the two higher plans, the MiFi is free with a 6-month contract.

Omni Hotline
Meanwhile, Omni, the virtual “call-centre” solution is offering 50% extra minutes and extensions. The hotline solution provides you with a fixed-line number (03, 04, 05) and you can set up multiple extensions that you can set to forward calls to any number. Although your employees are all working at their respective home, this ensures that your business is still reachable by from a single phone number.

You can learn about Digi’s Business Continuity Booster offering here.

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TM has introduced a special postpaid plan for students with its Unifi Mobile Student Pack. For RM59/month, the plan comes with unlimited calls, SMS and data, and there’s no upfront payment required.

The plan is actually quite similar to the RM99/month Unifi Mobile postpaid plan that is currently offered for RM59/month. It offers unlimited calls and SMS for domestic numbers and unlimited data.

The plan also comes with 10GB of hotspot data which is applicable for LTE coverage. If you need more, you can purchase a 2-hour hotspot pass for RM6 or 1GB hotspot at RM15. Unlike the consumer RM59/month plan, there’s no 12-month contract for the Student Pack.

To sign up, you’ll need to validate your student email which typically ends with “.edu.my”. TM will then send you an access code and you can use that to proceed with the sign up process. The Unifi Mobile SIM card will be delivered to your address within 1-5 working days. As always, TM recommends that you use a 4G smartphone that supports Band 5 (850MHz) for its network.

If you want to keep your existing number, you can do so by porting it to Unifi Mobile provided that you’ve settled your existing bill. It’s also stated that a CTOS credit check will be performed when you sign up for the plan.

According to the FAQ, the student only plan is offered for students studying at selected institutions of higher learning. Some of the eligible universities and institutions include UITM, UTeM, UM, UTM, UNIMAS, UniKL, OUM, UTP and Malaysian Flying Academy. You can check out the full list here.

The Unifi Mobile Student Pack is available starting today, 23rd April and you can sign up here.

[ SOURCE, VIA ]

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With more Malaysians staying at home during the movement control order (MCO), telcos are experiencing a surge in data consumption as consumers rely on the internet more than ever. Maxis has assured that they are continuing its efforts to ensure that the connectivity lifeline remains uninterrupted as much as possible. In addition, they are also providing even more support for all employers, consumers and businesses throughout the MCO.

According to the green telco, data consumption is currently at unprecedented rates with home fibre traffic and daily mobile data volume has increased significantly since the start of the MCO on 18th March. Apart from data, there’s also an increased in voice call traffic on the first day of the MCO but it has since normalised to pre-MCO levels.

Maxis CTO Morten Bangsgaard said its network technicians are working around the clock to monitor the internet traffic and to keep their fixed and mobile networks running healthily. The telco is making investments to strengthen its network performance and to increase capacity from their fibre partners and international internet gateways. Maxis is confident that its network BCP architecture is well-positioned to help navigate the challenging demands.

Maxis shared that internet browsing, video streaming, instant messaging and collaboration tools account for a bulk of the increase in data traffic. While mobile devices are mostly used for browsing activities, there’s an increase in data volume for streaming apps for home internet. They added that YouTube usage have increased by a few thousand TeraBytes while instant messaging and VoIP services have seen an increase of approximately 50% in data volume.

There’s also a significant increase in usage of collaboration tools such as Microsoft Teams, Skype and Google Hangouts which are heavily driven by users that work and study from home. Internally, Maxis conducts an average of 1,500 Teams meetings on a daily basis.

Maxis admits that some customers may not have an optimum internet experience on some occasional evenings. To mitigate the issue, they are increasing its sites upgrade production by 100% and they are also expediting capacity rollout in meeting the growing demands. According to Morten, they have 800 of their own people in the field serving customers in stores and field technicians keeping the network up and running. Maxis also encourages all members of the public to stay at home and stay connected during the MCO.

During the MCO, Maxis has introduced several initiatives including free 1GB data daily for its mobile users. Selected Maxis fibre broadband customers were given an optional free fibre speed upgrade up to 300Mbps for 1 to 2 months in the form of a bill rebate. Meanwhile, for new Maxis fibre signups, the telco is offering free unlimited 4G WiFi usage which allows customers to get connected immediately before the fibre connection is installed at their premises.

Related reading

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[ UPDATE 08/05/2020 01:00 ] According to Celcom, the issue was fixed at 8.10pm and services are fully restored at 10pm.

[ UPDATE 07/05/2020 18:50 ] It appears that other mobile operators that utilises Celcom’s network such as Tune Talk, XOX and Yoodo are also affected. They have tweeted the same message as Celcom.

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If you’re having connectivity issues on your Celcom mobile line, you’re not alone. It appears that Celcom customers in Peninsular Malaysia may experience issues while browsing and accessing some data services.

Celcom is aware of the problem and they are working to restore its data services as soon as possible. According to their tweet, its services are expected to return to normal by 6.00am tomorrow, 8th May 2020.

Apart from Celcom, other Mobile Virtual Network Operator such as Yoodo, XOX and Tune Talk are also affected. The respective mobile brands have posted the same message as well on their respective social media channels.

If you’re on Celcom, XOX, Yoodo or Tune Talk, how’s your mobile connectivity at the moment? Let us know in the comments below.

The post [UPDATED] Celcom, Tune Talk, XOX and Yoodo users in W. M’sia may face data issues appeared first on SoyaCincau.com.

Digi has just revealed its pre-order details for the new iPhone SE for 2020. Like its previous device bundles, the iPhone SE is offered with its PhoneFreedom 365 instalment program and it promises to offer the lowest all-in monthly payment.

The plan comes with RM0 upfront payment but this is only applicable to eligible customers depending on their tenure and payment history with Digi. Digi is also offering free Digi Shield coverage on the higher Digi Postpaid 160 and 190 options.

iPhone SE all-in monthly costs

Below is the iPhone SE all-in (excluding service tax) bundle offering on Digi PhoneFreedom365 with a 24-month contract duration:

iPhone SE 64GB

Postpaid 80 with Boost – RM158/month (RM68 phone + RM90 plan)

Postpaid 120 – RM183/month (RM63 phone + RM120 plan)

Postpaid 160 – RM218/month (RM58 phone + RM160 plan)

Postpaid 190 – RM243/month (RM53 phone + RM190 plan)

iPhone SE 128GB

Postpaid 80 with Boost – RM165/month (RM75 phone + RM90 plan)

Postpaid 120 – RM190/month (RM70 phone + RM120 plan)

Postpaid 160 – RM225/month (RM65 phone + RM160 plan)

Postpaid 190 – RM250/month (RM60 phone + RM190 plan)

iPhone SE 256GB

Postpaid 80 with Boost – RM184/month (RM94 phone + RM90 plan)

Postpaid 120 – RM209/month (RM89 phone + RM120 plan)

Postpaid 160 – RM244/month (RM84 phone + RM160 plan)

Postpaid 190 – RM269/month (RM79 phone + RM190 plan)

RM0 upfront for existing customers

As highlighted previously, the PhoneFreedom 365 program is great for existing Digi customers with good payment record as they are offering RM0 upfront payment. For non-Digi customers, you’ll have to pay an upfront payment that costs nearly as much as the full retail price tag. For example, the iPhone SE 64GB (RRP: RM1,999) on Digi Postpaid 80 + GBoost will require an upfront payment of RM1,818. This amount will be rebated back to your account across 24 months.

You can learn more on Digi’s iPhone SE page as well as their FAQ.

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In conjunction with the month of Ramadhan and the upcoming Hari Raya Aidilfitri, Celcom is giving away a total of RM500,000 worth of groceries. The giveaway is running from 12th May to 31st July 2020 and it is open to all Celcom Xpax prepaid and eligible Celcom postpaid customers.

To be in the running, you’ll need to conduct transactions which include purchasing internet passes, register new plan, pay bills and etc. The more you spend, the more entries you’ll get and this applicable for online transactions as well as transactions performed at Celcom Bluecube and Celcom certified partners.

During the free grocery giveaway campaign, Celcom will announce weekly winners that will walk away with RM100 worth of Boost eWallet credit for their grocery shopping. A total of 216 winners will be picked every week (from 12th May to 26 July). On the final week (27th to 31st July), 224 winners will be selected.

For the ultimate prize of 1 year worth of groceries, winners will get RM1,000 worth of Boost eWallet every month for 12 months. There will be a total of 20 winners with 6 monthly winners being picked in May and June, and 8 winners will be selected in July.

The winners will be announced on Celcom’s Raya campaign page and they will be notified via the Celcom Life app. To learn more, you can check out the campaign’s FAQ.

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